FREQUENTLY ASKED QUESTIONS
- particulate pollutants (e.g. allergens, diesel soot, bacteria, viruses, mould spores, PM2.5, PM10)
- gaseous pollutants and odours (e.g. formaldehyde, VOCs, ozone, nitrogen oxides, sulfur oxides)
- If only a) above is of concern, then the HealthPro 100 is ideal.
- If the main concern is a) and the secondary concern is b), then the HealthPro 150 is recommended.
- If there is equal concern for a) and b), the HealthPro 250 should be considered.
- If the main concern is b) and the secondary concern is a), then the GC MultiGas should be selected.
- If only b) above is of concern, then also the GC MultiGas is the recommended model.
If you are undecided and would like further advice, your local Authorised IQAir Dealer will be able to provide assistance with the selection of the most suitable IQAir model for your individual air hygiene and pollution control needs.
|Pre-Filter||Gas & Odour Filter||HEPA Filter/Post-Filter|
|HealthPro® 150||9-15||(see Pre-Filter)||36-48|
Note: Low pollution levels and occasional usage at low fan speeds will increase a filter’s life. Heavy usage and high pollution concentrations will shorten a filter’s life.
- actual hours of usage
- actual fan speed
- pollution concentration
Note: This simple fact shows that the fixed filter replacement periods which are stipulated by many air cleaner brands (e.g. “change filters every 6 months”) are illogical and inaccurate.
By contrast, IQAir systems features an Intelligent Filter Life Monitor which takes the above 3 factors into account when calculating each individual filter’s remaining life span. The monitor allows the user to check the calculated remaining life time (in hours) of each individual filter at any given moment. When a specific filter comes to the end of it’s calculated life span, the user is alerted (via a red LED light on the control panel) that this filter needs to be changed. This maximises filter life and reduces filter replacement costs.
To clean the air effectively, an air cleaner must have:
- high-efficiency filters that are
- extremely well sealed and
- a powerful fan to circulate as much room air as possible through these filters.
Note: This fact means that no effective air cleaner can be totally silent. If an air cleaner is advertised as “silent”, it either has no fan, a weak fan or ineffective filters.
This warranty shall not apply to IQAir systems which were operated with a power transformer nor to damage caused by misuse, wear and tear, neglect, unauthorised repair, damage caused by installation, adaptation, modification or use in an improper manner or inconsistent with operating and maintenance instructions, or to wear or deterioration resulting from environmental conditions or to damage sustained during transport. No liability will be accepted under this warranty for any fault or damage arising from defective workmanship, if the unit has been serviced, repaired or modified by any person other than the manufacturer’s authorised service personnel or if the system’s serial sticker has been removed or tampered with.
No shipping, handling or insurance costs for warranty repairs will be refunded. Obvious defects must be communicated to the authorised dealer within 10 days of the purchase date.
To secure your warranty rights and prevent transport damage, all products must be returned in original packaging. Please keep the original packaging.
In the event of a defect occurring, please contact your point of purchase immediately and describe the defect. Before any product is returned for service or repair, please seek the express prior permission from your point of purchase. Your dealer reserves the right to refuse any return shipment which is received without prior permission. Such shipments may be returned at the original sender’s cost.
The permission to return products does not constitute an acceptance of liability. Upon receipt, the returned product will be inspected carefully. Should the fault be covered by the terms of this warranty, the product will be repaired free of charge. Should the fault not be covered by the warranty, a repair and transport quote will be issued which needs to be accepted in writing before repair work will be carried out.